Old Mutual
Policy cancelled
- 06-05-2013
- 6
I've got policies with Old Mutual since 2007, in March this year I phoned their call center cause I wanted to change my debit order date from the 20th of the month to the 1st of every month. When I phone again to follow up I was told by one of the call center agent that my policy has been cancell - how I don't know cause I phoned and asked for the debit order date to be changed. I really am not happy the way they treated me why would they cancel my policies after 5 years of being a loyal client
Company: Old Mutual
Country: South Africa
City: Head office