Capitec Bank
Poor service

Business & Finance

I had a stop order and after a month i went ot branch and cancelled it i was certain that it was cancelled but to my surprise it was not cancelled because on 16th /05/2013 someone had depositedR2000 into my account for my personal use to only find out that the available balance was R900 instead of R2000 i was told that R1115 was deducted because i made a stop order .what amaze me is that i had cancelled it two months ago.then they told me that i will get my money back after seven days and that was very inconviniencing because i needed the money urgently .im also think to close the account .i did'nt expect such a very poor sevice form them .it


Company: Capitec Bank
Country: South Africa
City: Brooklyn Pretoria
  <     >  

RELATED COMPLAINTS

Capitec Bank
Stop Order illigally deducted on my account

Capitec Bank
Fradulent transactions on my savings account

Discovery Vitality & Vitality Mall
PATHETIC SERVICE AGAIN

Quicksure
Money from customers

Woolworths
Stop order and debit order running concurrently

Discovery Health
Money debited again after cancellation

Capitec Bank
Wanted to cancel stop orde

Standard Bank
Cancelled Service

First National Bank
Unable to stop debit order on a homeloan

Phonesured
Cancel Debit Orde