Capitec Bank
Fradulent transactions on my savings account

On the 1st of Jan 2013 i logged on to the internet to transfer rent money to my land lord and to my suprise the balance was R153 whereas i had a balance of R2 153 in my account, R2 000 was missing. The following day i went to the CapitecTaung Branch to find out what happened to my money and was shown on my bank statement that the money was withdrawn on the 29 of Dec 2012 at Capitec Taung via ATM. This specific account i made a stop order of R3 000 in to save money in it and i use it to pay rent. I was also shocked because i had a balance of R900 in my other account that i use to transact daily and R2 000 was transferred from my other account and then withdrawn via the ATM, strangely i use internet to transact on this account (MBA) and if i needed R2000 i could have transferred R1 100 since i had R900 balance on my account. It is a mistrey how my R2 000 was withdrawn and i never received an sms notification for this transaction. I was told by Capitec Taung to open a case at SAPS and i did that but till today no feedback. I trusted this bank and i have numerous savings with it bit if my money is not save with Capitec then its back to alternatives.speed up your investigations

Company: Capitec Bank
Country: South Africa
City: TAUNG

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