Groupon SA
Groupon goods undelivered after 3 months

Bought a Groupon for the Whiskey Stones back in December, emailed them a few times when the product wasn't delivered timelessly. Only received 2 standard responses over this time.

Sat, Jan 19, 2013 at 11:42 AM
Hello!

I am wondering where my package is? I bought this Groupon exactly a month ago and am still waiting. It does say on the Groupon confirmation that they forwarded my delivery address to you, but in the case this did not happen, please see below and advise estimated delivery date.

Thu, Jan 31, 2013 at 7:23 PM

Hello again,

I still have not received anything, I understand that December/Jan was a busy time but this has taken more than a month now.

Please let me know when you expect this to be delivered.

Thu, Feb 7, 2013 at 10:35 AM

I did not receive a reply to my last email, which was sent 7 days ago. We are now in February, this Groupon was bought in December.

Please give me an update on this issue, when will I receive what I paid for?

Mon, Mar 18, 2013 at 12:32 PM

I bought this Groupon on December 19th, we are now exactly 3 months down the line, and I have not received anything. You guys are useless.

Please refund me my money.

*Awaiting response*

Company: Groupon SA
Country: South Africa
City: Cape Town

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