Groupon SA
Valentines Gift, we not at Easte

Hi

Seriously receiving bad service. I have emailed you guys multiple times to establish when what I have ordered will be delivered. It was supposed to be for Valentines day (as this was the promotion you pushed) and we have now just about reached Easter and still no word on when I am getting what I purchased.

You are quick to jump to refunds instead of just solving the issue at hand and advising where the item is that I have ordered. I email you today and for the third time get your generic reply, IT IS NOT ACCEPTABLE:

Groupon is doing its utmost best to deliver all products which have not been delivered in time.

You will get confirmation once we have feedback from the supplier as to when to expect this item.

Should you require further assistance do not hesitate to contact customer service department by e-mail [Email Removed] or telephone 021 Groupon (201 7100) during office hours.

YOU HAVE BEEN TELLING ME THIS FOR THREE WEEKS!!! Give me the details of the supplier or give me a real answer.

Sort out this pathetic Client Service experience and sort out delivering what I requested.

Last email code0010008NYX or (#712394)

Beyond Irate.

Company: Groupon SA
Country: South Africa
City: Johannesburg

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