Groupon SA
Bad Service continues - responses to emails tardy!
- 01-21-2013
- 4
After weeks of emails, Groupon Advises me to contact Shana to arrange collection of the faulty Android tablet as the supplier is out of stock for replacements.
They asked me to send the collection details which I PROMPTLY did and have yet not received a reply.
Details as follows: User-ID: 81755930
Transcript of emai:
Hi Shana
As per Carmen's request below, please arrange for collection with the following details:
Also please change the subject of your email to reflect as Collect and refund.
- Security code:
- Title: Mr
- First Name: Nigel
- Surname: Freddy
- Street Number: 24
- Street Name: Louis Botha Avenue
- Suburb: Panorama
- Postcode: 7500
- Email address: [Email Removed] [Email Removed]
- Cell Phone: 083 65 65 657
- Alternative contact number: 021 9309079
- Product we should deliver/collect: Collect Android Tablet
- Quantity: 1
- Any additional information (colour of product/ directions/ etc):
User-ID: 81755930
Carmen (Groupon SA)
Jan 17 16:08 (SAST)
Good Day Valued Client
It is with regret that we inform you that the supplier is out of stock, we would need to arrange a collection and refund.
Please allow 5 business days for the product to be col..
Company: Groupon SA
Country: South Africa
City: Cape Town