SAA
Incompetence and poor service

Since November 2012 I have been trying to change my contact details and reset my PIN that I may access my Voyager rewards. I have faxed as asked my ID Document as well as my Voyger card details and change of email and mobile no. This morning I was placed on hold for over 15 minutes by the call centre when trying to resolve this over over the phone. To date I have sent several emails to the email on the site [Email Removed] as well as faxed all relevant details that need to be changed. I feel that this is a simple request to resolve and should not take this log to resolve.

Company: SAA
Country: South Africa
City: Johannesburg

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