Kulula.com
Will not travel kulula again!!!

Despite using kulula for all my family members incl myself and with all the delays and problems the airline give us, we are still loyal travellers! I booked a ticket for my mum this morning only to learn that she has made alternater arrangements to travel back to durban. Kulula tells me that I must pay R342 (freakn ridiculous) just to change the ticket then the price in difference. This is unacceptable. surely you could at least give me a discount voucher for my next trip seeing that I made the booking less than 12 hours ago and I am a loyal traveller. Are you people so dead set on making money that you cannot even give your travellers some help now and again! I will not use Kulula again. Very very disappointed with this.

Company: Kulula.com
Country: South Africa
City: KULULA

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