Telkom
Overcharging and useless call centre

Well I previously complained that I cannot call 10210 from my wireless number 0102220619, anyway I used my cellphone to call Telkom three times only to waste my airtime!! All three times I was shoved from pillar to post and no one was willing to help me!! My first complaint is that I reliased that I'm being robbed... Aug 2012 I was being charged R46.18 for my line and R59.96 for a anytime plan which by the way I was told today by a telkom agent that I cannot possibly be charged for a anytime plan as it doesn't work on wireless calls?? Anyway since September 2012 I have been charged R130.15 for my line and R160.33 for anytime plan which is a difference of R184.34 which I never agreed to and why am I being charged for a plan I cannot use?

Problem no 3 is I'm really battling to get a stable signal here on my plot in Honingklip, Muldersdrift and cannot find anyone to help me with a booster or whatever to help keep the signal stable??

Company: Telkom
Country: South Africa
City: Customer care

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