Vodacom
SHIFTING RESPONSIBILITY

Telecommunications

ON THE 12TH OF MARCH I TOOK OUT A TOP UP CONTRACT. BLACKBERRY CURVE 9320.ON THE 1ST OF APRIL IT PACKED UP. THREE WEEKS OLD. TAKING IT IN TO THE PHONE SHOP WHERE I GOT THE PHONE TIEKAMS CELLULAR IN QUEENSTOWN I GOT TOLD IT WILL BE SENT AWAY TO EAST LONDEN. AFTER A WEEK I GOT TOLD IT HAS LIQUED DAMAGE. I PHONED THEM AND SAID IMPOSSIBLE IT NEVER CAME IN CONTACR WITH LIQUED. THE REPAIR SUPERVISER AND TECHNICIAN TOLD ME THAT HEAVY PERSPIRING, AIRCONS AND HIGH HUMIDITY COULD CAUSE THAT BUT I MUST SEND THE PHONE BACK FOR SECOND ASSESMENT. IF THIS PHONE IS SO SENSITIVE TO THAT SURELY SHIPPING IT IN A CONTANER MAY ALSO CAUSE THIS. FROM THE 2ND TO NOW THE PHONE HAS ALMOST BEEN LONGER IN FOR REPAIRS THEN I HAD IT. I GOT TOLD TODAY I MUST HAVE MORE PATIENCE AT MY PHONE SHOP!!!


Company: Vodacom
Country: South Africa
City: QUEENSTOWN TIEKAMS CELLULAR
  <     >  

RELATED COMPLAINTS

Cell C
Pathetic service!

Vodacom
PROBLEMS WITH VODACOM'S WARRANTEE REPAIRS

Blackberry
Blackberry 9320 - not a good phone!!!

Vodacom
No custormer service

Vodacom
PROBLEMS WITH BLACKBERRY CURVE 9320

Vodacom
BLACKBERRY'S----LIQUID DAMAGE

Vodacom
Be warned read the fine print of your contract

Vodacom
SHOCKED AT THE EXCUSE OF LIQUID WATER DAMAGE

Vodacom
Vodacom damaged phone, and won't fix it!!

Vodacom
New Blackberry phone 3 times in for repairs