Mtn
Re: response REQ 1941057 to complaint 25 March

Telecommunications

My complaint was about the BAD SERVICE I got, not about whether you received payment or not (done under threat of handing me over!). I know you received payment, because I made a cash deposit at the bank. In your response I got none of the following: apologies for being off line, not finding me on your system, threatening phone call to pay up or blacklist me. Your responses are just 'standard' responses.
By the way, if the 24 months have been depleted (as you mention in your response), then why is it that I had to fill in an official form to 'cancel' the contract?


Company: Mtn
Country: South Africa
City: Cleartwater
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