Vodacom
How about some answers and action

We have over the past year or so suffered poor and at times non existant signal in the port shepstone area, today being the most recent. i have several times phoned customer service, and written on the vodacom facebook page. the last time i phoned customer service i was told they couldnt do anything unless i supplied 5 numbers in the immediate area with the same problem. when i asked how i was supposed to know who of my neighbours had vodacom i was not so politely told to knock on doors! and facebook is useless. i get the same exact copy and paste answer everytime. namely restart my phone and email my complaint to someone else. while i did get a response the last time i did this, i get no answers and the problem persists. i am tired of been treated first like am, second like the neibourhood moaner and last ignored. i have been a customer for years as have my family and it would be nice to be taken seriously for a change

Company: Vodacom
Country: South Africa
City: Port Shepstone

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