Vodacom
Vodacom Screws up AGAIN!!!

After numerous fallbacks with Vodacom service, I issued my phone in for repairs in November after fighting for over a month i was given a replacment of the Nokia E7.This was said to be new, but had no packaging or anything to prove this, I accepted but informed Tracy & Rochelle, if i have problems i would bring it back. Now the phone doesnt come one, its only about 4 months & the problems start. Vodacom stated to me they hav no loan phone for me & i am on leave from the 29 March 2013 for a month. How do i manage without my main means of contact when i am in sales & require this. After the mishaps you have, the service i recieve and the complaints i send through, its time its noticed how bad the Vodacom service truely is. I need a replacement phone as of NOW and URGENTLY. Should you be in my situation, you would not sit back, i am a customer & our needs come first. Job No. 8718426. Have this resolved and contact me with some information not as you always do as i had enough of the.

Company: Vodacom
Country: South Africa
City: Midrand

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