Mtn
MTN DOESNT GIVE A ABOUT THEIR CUSTOMERS

I HAVE THE MOST UTTER DISGUST TOWARDS MTN RIGHT NOW, THIS IS THE 4TH COMPLAINT AND YOU USELESS PEOPLE HAVE DONE NOTHING TO BRING MY PHONE BACK TO ME REPAIRED OR EXCHANGED.I STILL DONT HAVE MY PHONE AND THERE IS A MILLION OF ISSUES WHY.YOUR INCOMPETENT TECHNICIANS SENT MY PHONE UNEXCHANGED BY MISTAKE APPARENTLY EVEN AFTER I SENT THE DOCUMENTATION AND AFTER DUD FROM HVRC AND THEIR MIA SUPERVISOR PROMISED ME A REFURBISHED PHONE THAT WILL BE DELIVERD TO ME LAST WEEK.WORST THING IS THAT I CALL TODAY (LIKE I ALWAYS DO SINCE THEY DO NOT SEE IT FIT TO CALL ME AS A CUSTOMER) AND SOME ARROGANT CONSULTANT (A MAN) TELLS ME I HAVE TO GO BACK TO THE STORE AND REBOOK IT WHEREAS I DONT EVEN HAVE THE PHONE AND THEY ARE THE ONSE WHO SENT IT BACK WITHOUT EVEN INFORMING ME .WHAT IS THAT? I PAY YOU EVERY MONTH AND NOW I HAVENT HAD THE PHONE FOR A MONTH AND lINDIWE SAID SHE WILL GET BACK TO ME WITH EXACT DATE FOR TO COLLECT MY PHONE AND GUESS WHAT NOTHING..IF I DONT HAVE MY PHONE BACK BY WEDNESDAY, YOU SHOULD KEEP IT AND CANCEL MY CONTRACT SINCE YOU LOVE HAVING THAT PHONE IN YOUR POSESSION... IM DONE WITH YOUR COMPANY .I HOPE YOUR CEO IS HAPPY WITH YOU INCOMPETENCE NXAAAAAA

Company: Mtn
Country: South Africa
City: MTN Carlton Center, MTN H

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