8ta / Telkom Mobile
In store service concern

Entered yr Canal Walk store 4 advice. Was looking 4 a broadband service offering 4 trading the StockExchange & 4 high data usage functions like those offered through Reuters & Bloomberg, ie 2-3Gigs/day. Was told 2 speak 2 Craig as nobody else has the "expertise" to query a call centre ref which Ive been waiting 4 months 4 resolution. On waiting 4 Craig, he was preoccupied with flirting with a customer. Please review the shop surveillance for 5.30pm 4 the front desk, while the other agents sit around chatting.
As a family shareholder of TKG.Im shocked. Is this how 1 conducts business? It doesnt take 30-40 minutes 2 assist a client with settings, and if it does your resources are not being put 2 good use.
Tell me now.4 business usage with the above requirement 4 each of a couple of terminals. Does your company want business or should I go to Neotel who r eager 2 assist the moment you walk in.
Ive also noticed that this Yagi aerial has taken no time 2 b installed at a residential premises on Kildare Road, Newlands. Please advise why Im waiting 4 months when theres been at least 12 examples of below threshold levels presented as examples r causng failed dwnlds. How can I expose clients 2 this?

Company: 8ta / Telkom Mobile
Country: South Africa
City: Canal Walk

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