Mtn
Account opened in my name, R20k claim

I have recently been receiving sms'ses stating that I am roughly R20, 000.00 overdue on an MTN account, and that I should immediately make a payment. I've never in my life even had an MTN account. I obviously thought it was merely a, but things changed once I received a call from a law firm claiming to represent MTN. The person stated that the overdue account has been handed over to them for immediate payment. Afterwards I phoned MTN to inform them of the, but they told me that an account had in fact been opened in my name, and that 2 separate numbers were linked to this account. I was then requested to send an affidavit and copy of my ID to MTN so that the matter can be investigated. I sent the required documents on 22/02/2013, and received read receipts on all my mails. It is now 07/03/2013 and I have not heard a thing from MTN, despite numerous attempts to contact them via email and telephone. When I ask for an update, I see that my mail is well received and read, but then nothing more. I have however received more phonecalls from the attorney claiming to represent MTN in the meantime. It's very frustrating to know that the matter is not being taken seriously by MTN.

Company: Mtn
Country: South Africa
City: Legal

  <     >