Vodacom
Bad service

I called in about my airtime that just disappeared, i spoke to the agent who was so impatient and kept on interrupting me while i was talking as a result she missed the purpose of my call. I tried once again to explain to her why i called and she just spoke whole i was busy talking and after that she asked if there's anything else, when i said yes she thanked me for the call and dropped the phone without helping me. I have once worked for Vodacom and i know that such behaviour and rudeness was not accepted in my time, worse of all she felt no shame in doing so and not having as much knowledge as possible.

Company: Vodacom
Country: South Africa
City: Call centre

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