Cell C
Don't use Cell C - Pathetic Service

Once again I needed to contact Cell C'scustomer care centre as I am being billed more than what I agreed to. Well still frustrating as. After the third attempt of being told by a voice that "the system is unable to process your request..." I phoned their 0113248000 number and Tabela takes my info and then tells me he will transfer me. I speak to a consultant called Cindy/Sindie and once again spending 27min 42sec, she puts me on hold twice for approximately 8min each time, then she hangs up on me and I still don't have any answers. I am a first time client and after all the hassles that I have had, I regret ever utilising Cell C. I still have not received any accounts nor do I know why I was debited R47 extra than the agreed amount of R119, why I paid R118 for only 1gigs in January and why, when I have already capped the amount this is not in effect. Cell C people are attrocious and incompetent. Please DON"T USE Cell C - avoid the extra stress and frustration. They hope they annoy you so much that you will just give up and not question them when you get billed extra.

Company: Cell C
Country: South Africa
City: Port Elizabeth

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