Vodacom
Delivery Not Nearly As Promised

First off I have to give compliments to Tommy at Vodacom after sales support for the assistance and that he was very friendly and eager to assist me.

I Have placed an order for a new contract on Friday and it was approved and the consultant has advised me that I will reveive my phone by Wednesday 27 February 2013. Today I phoned to check and make sure everything is going as arranged and then Tommy advised me that I have to phone back on Thursday because there is no stock. I Find this very unacceptable and I am not pleased with this after being a very good customer for almost 2 years now and already 3 contracts on my name before this new one. I expect better on Vodacom's part than to be told there is no stock for my order when local Vodacom shops have stock already.

Please sort this out.

Kind Regards
Lawrence

Company: Vodacom
Country: South Africa
City: Sales

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