8ta / Telkom Mobile
No response to my queries online

Telecommunications

I continually have a problem with my 8ta broadband connection, before the end of the month I would get a message that "my bundle is depleted". So I decided to check the bandwidth with software on my computer and noticed that I had only used a 3rd of my bundle when 8ta sent me this message.
I sent a complaint online to 8ta and emailed Solomon (I have dealt with him before at Menlyn offices). I sent the message on 18/02/2013 and have still had no response. I am in and out of the country for business, so I am not always available on my mobile.


Company: 8ta / Telkom Mobile
Country: South Africa
City: Menlyn
  <     >  

RELATED COMPLAINTS

8ta / Telkom Mobile
Signal goes to MTN-SA 24/7

Telkom
I can't use my data bundle

8ta / Telkom Mobile
8ta prematurely capping my data bundle

8ta / Telkom Mobile
Fighting a losing battle

8ta / Telkom Mobile
Contract is a waste of money

Telkom
When is UNCAPPED UNCAPPED

8ta / Telkom Mobile
Bad Service from 8ta/Telkom Mobile

8ta / Telkom Mobile
Paying for service not being received!

Vodacom
Buy MyGig2 for R249 and get... NOTHING!

8ta / Telkom Mobile
3GB Depleted Inexplicably