Web Africa
Shocking service

Telecommunications

Reported website down 5 days ago, still waiting for them to fix after calling on a daily basis. They only had one ticket logged - how is this possible when one calls numerous times each day? Very poor technical support and inability to resolve problem. Same glitch occurred in December. I am a very disappointed customer. Our site is still down. Again we called this morning and they say they will now escalate it after they told me Friday they would escalate it.


Company: Web Africa
Country: South Africa
City: Cape town
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