Telkom
Telkom poor service
- 02-17-2013
- 6
Thank you Telkom for your lack of response and that you are one of the contributors that small businesses fail in SA.
20 Jan 2013 call logged faulty Adsl line down ref : 351crk200113 (call reported as resolved via SMS, still faulty) 1 Feb 2013 call logged faulty Adsl line still down ref: 444crk010213 (call reported as resolved via SMS, still faulty) 7 Feb 2013 call logged faulty Adsl line still down ref: 334crk070213 (manage to get technician at service box on pavement, not know anything about calls logged. )
Notified Telkom accounts department that line is faulty and that they need to check billing. Ref: 26801990 (accounts will call me with in two days to assist with billing, still waiting)
Company: Telkom
Country: South Africa
City: Boksburg