Telkom
PULLING OF CABLE TO TRANSFER LINE

Telecommunications

At the end of February we moved flats within our complex and asked Telkom to move our line. They came to move the line opened up the jack in the new flat and then just left the jack open with all the wires exposed. We then called them only for them to call us back saying there is no wire leading from the Telkom box some units down and that we need to get an electrician to install a cable.
My question is this is this not the responsibility of Telkom and why must we pay for the line to be installed, why don't I just move the line myself!!!


Company: Telkom
Country: South Africa
City: UMHLOTI BEACH, DURBAN
  <     >  

RELATED COMPLAINTS

Telkom
Broken cable I need to replace? No way!

Telkom
Terrible service

Telkom
6 WEEKS AND MY LINE IS STILL NOT MOVED!!!

Telkom
Poor customer service

Telkom
TELKOM REFUSES TO REPAIR CABLES

Telkom
Refusing to install ADSL line

Telkom
Telkom wants me to install their cable!

Telkom
TELKOM-FALSE ADVERTISING JUST TO WIN OVER CUSTOMER

Telkom
Adsl line only 2 August (maybe) waiting since 2ap

Telkom
Sorry, we can't help: draw wire to be installed