Cell C
Handset sent in with same Fault within 90 days

Telecommunications

Handset was repaired in Decemebr 2012 to have the charging port of the Blackberry 8520 as it was loose and did not charge properly.
Received the device back in December and in January the port beacme loose again, sent it back to Cell C only to be told that this was physical damage and therefore not covered under warranty.
This is a workshop comeback for the repair center not physical damage, I am now expeced to pay R361.00 for the repair but this device has been sent in twice for the same fault.


Company: Cell C
Country: South Africa
City: Gaunteng
  <     >  

RELATED COMPLAINTS

Vodacom
BlackBerry warranty repair issue

CNA
UNRESOLVED COMPLAINT SINCE AUGUST 2012

Darro Electronics
"PHYSICAL DAMAGE" -THERE WAS NO" PHYSICAL" DAMAGE

Mtn
AUTHORIZED HANDSET EXCHANGE/REF:#6815170

8ta / Telkom Mobile
Faulty Handset Not Repaired

Cell C
New Samsung Tablet gets damaged at Cell C - Client

Mtn
Mobile repairs not covered

Cell C
Appalling Service: Repairs Damaged My Device

Mtn
"Beyond Economical Repair"