Vodacom
Still no phone! Quick to take your money

I am typing this report as a loyal customer of Vodacom for now approaching my 6th year on this contract and several years before on another contract.
I have found this week thinking a lot about changing to another service provider.

I have a major issue with Vodacom Clearwater, who don't return calls or answer my questions.
My phone had an oh of box fault and has been with the store for 7 days and I still don't know if its going to be replaced.
They took my money for upgrade fee and sim swap and I am still without a phone or even an answer or a call back to my messages left

Disgusting service overall, why must this become my problem to resolve

Use another branch if u have to use Vodacom

Company: Vodacom
Country: South Africa
City: Clearwater

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