Telkom
Telkom Line Not Working

My Telkom line has not been working for the last 2 weeks. I've call Telkom every single working day and have been told that the problem is due to a faulty exchange in our area. The call center operators always tell me that they will get someone to call me back and explain when service might be resumed, but I have yet to receive a phone call (2 weeks now).
This call has been escalated, and I have really reached my limit. I've spent a fortune on 3G data bundles just so I can get internet at home.

Ref No: 60CRK290113
Escalation Ref No: 4910045

Someone, please get back to me ASAP!!

Company: Telkom
Country: South Africa
City: Centre

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