Mtn
NO SERVICE & WASTED MONEY

Im in the hospitality industry & I KNOW WHAT SERVICE IS. I also know when someone did try and provide service, but MTN doesn't provide service.!

I took out a contract for a MTN internet data stick in Dec 12. It worked for ONE month only! I went back on the 2nd of Dec 13, I complained about this and then also took out a MTN dual sim option, for a mirco sim to use on my Ipad. A month later it still DID NOT WORK!! I went back AGAIN on the 7th of Feb 13, I complained about my internet not working AGAIN! Stiaan the "supervisor" assured me that it should be working in the next 36hours!! And AGAIN MTN didn't provide service. I called them on the 11th of Feb, &spoke to front desk lady Carol. She told me that Stiaan is in a meeting and that he will call me back.2hours went passed I phoned them AGAIN, she said she will divert me to someone that can help me, she diverted me and the line went onto voice mail, I phoned back AGAIN, she diverted me and the line was not in use! I phoned them AGAIN and this time she realized that Stiaan was Off days. That means she wasn't even bothered by my call, as I called 4 times, and she didn't pass the message on to Stiaan.

I Wasted R940!!!

Company: Mtn
Country: South Africa
City: Port - Elizabeth Cape Road

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