Mtn
Feedback required - REQ:1701582

Telecommunications

Ive not received any solid feedback relating to my Query. MTN simply deducted money out of my account for January because someone just didnt bother to close my account after I informed them well ahead of time in email and telephonically. This contract was to end after my last payment December 2012.

I Received an email on the 31st of January From Boy Jones and a call from Somayya Akhalwaya stating that a credit will be processed and have not heard anything since. I Mailed Boy Jones for feedback but received no reply so I had to resort to coming back here for feedback.

I really hope that by some miracle they were finally able to close off this account and end all business I have with them.

Whatever specials they have, I will never do business with MTN again. Customer service is a deal sealer for me and apperently a foreign topic for MTN. Dont enter into any contracts with MTN... eve


Company: Mtn
Country: South Africa
City: Head office
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