Telkom
Line installation

Telecommunications

It is 11:24 now.

Yesterday I received an sms from telkom informing me that a technician will be coming to my house today to install my new adsl line - stating that it is a full day appointment. NO ONE has bothered to contact me with a time.

On phoning telkom I spoke to a lady by the name of Thembheka who gave me a technician's phone number. I spoke to a Louis who was very upset that Telkom gave me his cell phone number and said that he will phone me back. I have not heard from him again.

I honestly hope that this is not a sign of things to come.

NOW i just received an sms stating that the installation will be tomorrow!!!

This is NOT ON!!!


Company: Telkom
Country: South Africa
City: Benoni
  <     >  

RELATED COMPLAINTS

Telkom
Appointments for installation not met and honored

Telkom
Installation

Telkom
Installation new adsl line

Telkom
Bad Customer Service

Telkom
No Installation or Communication

Telkom
Failing to install Fixed & ADSL Lines

Telkom
Still battling with Telkom

Telkom
Frustrated with Telkom

Telkom
Telkom charging for self install of ADSL

Telkom
Telkom's complete lack of accountability