Afrihost.com
No feedback on reported fault

On Friday morning I reported a problem with my ADSL.

I got an email on Saturday stating that they thing there is in fact a problem and I must run a few tests. I ran the tests and sent it back on Monday morning.

It is now Wednesday night and I still have not got any feedback. I don't expect Afrihost to be able to solve the problem immediately but at least give the customer feedback.

The problem with the line is that the line is slow. When I test the line on client zone, the upload attenuation is above the problematic level. The problematic line number is 0114403344

Please give me urgent feedback

Company: Afrihost.com
Country: South Africa
City: Support Department

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