Mtn
Still not fixed - 4 months now without my benefits
- 02-05-2014
- 2
You responded to my previous complaint by confirming my complaint, and admitting you did not fix it despite claiming it was fixed. I am still not getting the data bundle that was supposed to be part of my contract. When I upgraded, the data bundle was included in the option I selected, yet you continue to refuse to correct my account by adding the data bundle to my benefits. Please be reminded that this is not a gift, I am paying for the data bundle that you refuse to reflect on my billing information. You did NOT, repeat NOT, fix the complaint no 3169310 as you claimed to have done.
Company: Mtn
Country: South Africa
City: Central