Mwe
Missleading advertising

Telecommunications

I saw MWEB's dropped prices and decided that I was going to go over to them, seeing that they are the cheapest at the moment and that they are giving away a router with new sign ups. They are charging R339 for a 2 meg line while the rest are still at like R400.

I contacted them in the middle of Jan to find out about this and was pleasantly surprised at the package so I decided to cancel my line with Afrihost. They said they will call me on the 31st to confirm migration which never even happened. I called them to tell them that I am going to sign up with them and spoke to one of their sales guys. He asked me what kind of data usage I had, afterwhich I told him about a 100 gig a month. He then started to warn me that they have a 70 gig (acceptable usage policy) limit on the amount of data that can be used before they reduce your line to a dial up! 56k!!! How the can you advertise UNCAPPED when you tell your clients that you may only use 70 gig or we will cut your line down to a primitive dial up???
I understand throttling because of, but 56k? Afrihost only suppresses your downloads. Browsing still stays the same! You need to review MWEB!


Company: Mwe
Country: South Africa
City: South Africa
  <     >  

RELATED COMPLAINTS

Afrihost.com
Excessive throttling uncapped users

Mweb
Mweb Uncapped, what a joke

Mweb
Throttling my line

Mweb
Uncapped my backside

Mweb
Data throttling

Mweb
Throttling Line

Mweb
Uncapped 2mb ridiculous throttling!!

Mweb
Uncapped line throttled at 1g

Afrihost.com
False advertising

Mweb
Throttled for no reason