Vodacom
Blatantly my money!

I had two mobile contracts with Vodacom. On 31 August 2013, I went to the Vodacom Store Menlyn to inform them that I would be cancelling my contracts with them and porting my number to Cell C (the end of my two year period was 18 September 2013). They informed me that everything is in order and that my last debit order would go off at the end of September. At the end of both October and November, they again deducted debit orders. I went back to the store in December and they apologised and said that I will receive my money back at the end of December. Came December, the debit order went off again. And now at the end of January, I am enraged to find out that the debit order has gone off again! How can you so blatantly take money that does not belong to you! You have thousands of rands that does not belong to you! I expect you to resolve this immediately or I will be opening a criminal case against you!

Company: Vodacom
Country: South Africa
City: Menlyn

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