Telkom
Handed over due to Telkom incompetence

In FebMar 2013 my landline No 016 366 0229 was, what was not is still in my garden, I have asked Telkom to take it away so they do know about it.
I received an SMS from Telkom " We are not replacing your landline, but are looking at an alternative"
On my invoice dated 04.04.2013 I received a credit for R109.65 - number 016 366 0229 was finished NO CABLE,
I was now in credit and on the 30.04.2013 got a WIFI phone 016 366 4091, I picked it up from the Telkom shop, took it home and plugged it in, then Telkom charged me R483.94 installation fee, plus Telkom had been charging me for the use of 016 366 0229, the line which did not exist, my invoice dated 03.05.2013 had an amount outstanding of R1432.40, I phoned to complain and was told they would credit the R483.94 and other charges relating to 016 366 0229, I should wait for the next statement before paying, which I did and they cut the phone off, I made a small payment and some credits went through and they put the phone back on and charged me R171.49 reconnection fee, I was so fed up I cancelled the phone, they have now handed me over to Cronje, De Waal - Skhosana inc who say I owe Telkom R 391.62 plus 20% plus 5%

Company: Telkom
Country: South Africa
City: Gauteng

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