Vodacom
The worst service I have received in my life

This has been an on going problem since I opened this contract in November 2013. I have been double charged for the past 3 months and it hasn't been my fault as VODACOM has failed to follow my instruction. The money has been refunded the pass 2 months and it all suppose to have been sorted last month already, as I was promised. I will be taking this matter further than this, as how can a person our should I say such a big company be so incompetent.

My invoice due for this month was suppose to be R320, 23 and R613, 73 has been deducted from my bank account. I would like the difference and all bank charges to be refunded back into my bank account asap, I am also going to stop the debit order on my bank account and do a EFT payment every month as I can't deal with incompetent people every bladdy month and have to explain myself every single time and they can't sort it out.

Waiting for you response ASAP!!!

Company: Vodacom
Country: South Africa
City: Call Centre

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