Mtn
Migrate to prepaid

Telecommunications

A month ago I asked mtn to migrate to prepaid on phone no 0833203097 and 0832350814 and to date its not done. when you phone mtn 0831808 they ask you for the cell phone no and you key it in and they ask you if this is your no and you confirm then they say its not the no because you are phoning from a Telkom no.
so how do I get them to do what I asked them to do in the first place
F.Goolam Amod

person who I gave doc to and who registered the migration
Mbofi Mothale
CSR, Mtn - Bank City
Branded Channel - Gauteng
Tel: 27838696619 27 (0) 0832129816
[Email Removed]


Company: Mtn
Country: South Africa
City: Fnb city
  <     >  

RELATED COMPLAINTS

Nashua Mobile
Failed to Migrate to Prepaid

Mtn
Can not get my expired contract converted2prepaid

Mtn
MTN keeps on deducting money

Mtn
MTN traps customers! Cancellations near impossible

Nashua Mobile
Incompetent and dont care

Mtn
MTN SP Contract

Mtn
Mtn bad handling of BIS migration to capped

Mtn
Still getting bills after contract cancelled

Cell C
Customer care incompetent

Vodacom
Bad bad service