Vodacom
Inaccurate itemised billing and no assistance

I received inaccurate records on my itemised billing. I informed Vodacom and was told that I would be contacted within 2 working days. After a week I contacted Vodacom again and was told that the matter will be investigated and I will be contacted in 2 working days. It's been over a week now. Why am I paying for itemised billing only to be shown that I made 1hr calls on days that my phone was off?? Will Vodacom just respond here and forget about me again? I can't wait for my contract to end so that I can switch - these call rates are ridiculously high!

Company: Vodacom
Country: South Africa

  <     >