Telkom
ADSL not being fixed

My 4 meg adsl line has been mostley a 1 meg line for the pas year, evey time I log a fault with telkom it gets fixed for a week then its back to 1 meg. It has come to a point where im am not being attended to anymore by telkom.
My last fault report to telkom was on the the 29th/12/13 ref: 37BRK291213 . I have also found out from my ISP that the exchange im on is too full which is most likely why im getting these low speeds and why telkom cant resolve my problem yet they are happy to charge me for a full service. My hope is that telkom will upgrade my exchange so 1. I can have a functioning service and 2. that I could enjoy faster speeds than 4 megs.
I have tried over and over again esculating the problem but all they say is that they will make a note of it.
Futhermore the adsl checker on telkoms website says i should be able to enjoy 10 megs but nobody either from my Isp or telkom will do it, and wont give me a reason why not.

I hope by writing this on Hello Peter I will get a better responce and some feedback More importantly A working service that i am paying for...

Company: Telkom
Country: South Africa
City: Greymont

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