Telkom
Telkom charging for unnecessary call out fee

I had my line installed in November. After it didnt work for weeks and after numerous logged calls and esculations (5 if I recall correctly) i got it fixed and is working fine. But the problem is that I received an invoice that said I need to foot the bill for an unnecessary call out fee.

I spent hours on the phone with Telkom, swapped modems. I even brought adsl modems from work (out of a live environment - where it worked the whole day) only to see that nothing is working.

I can't believe Telkom have the audacity to send me a bill with this fee included, plus the two weeks that my internet never worked.

Company: Telkom
Country: South Africa
City: Kempton park

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