Mtn
NO RESPONSE TO A PAYING CLIENT

Telecommunications

I have been posting for a while to MTN and have got little to no response at all via phone, twitter and facebook.

I hate the fact I have to be rude and bitter about this currently as I have lost my cool, I am paying for a service and have been without a phone for over a month now and during the festive season. The few times i got a response was has this been sorted out.

I have emailed, I have wasted many hours on hold with no answer.

If and when I ever get a response from MTN, it will take a few more weeks I suspect for them to replace my phone which I have already blocked and have had the police report for many weeks now.

MTN you are currently in very bad books with me at the moment but what do you care as I am one of a few million customers that you couldn't care less about. I can only assume you are all laughing at us unhappy customers while you waste mine and I can guarantee many thousands of your loyal paying customers


Company: Mtn
Country: South Africa
City: CAPE TOWN
  <     >  

RELATED COMPLAINTS

Vodacom
Nearly R1000 a month payments but so unsatisfied!

8ta / Telkom Mobile
I have to pay for a phone, i don't have yet

Mtn
Waiting a mounth for a phone online orderd

Edgars
FICA NIGHTMARE

Cell C
Not happy with my Blackberry&Cell C's service

Mtn
NO RESPONSE FROM MTN INSURANCE

Telkom
There is no response

Mtn
Will not replace my lost phone

Nashua Mobile
Sick of paying for a phone I never have!!!