Mtn
Waiting a mounth for a phone online orderd

Telecommunications

Below is a copy of previous reply on my problem,
I am still waiting for delivery of the phone 3 weeks after i got approved.
Still waiting still waiting.
When i Call Mtn or RTT i get put on hold for 10min. whos paying all this bills?

I am very of with MTN service regarding their online phone contract applications,

I have applied for a phone over two weeks ago, today they phoned me and told me i must reapply
after I have been excepted and approved and spent over 20min on the phone with them!!!

Now I have to go threw this proses again!!!
If I didn't phone today i would have probably waited another 2weeks for delivery,
Apparently the application is lost what bull.

If i do not get my phone before Thursday I will Go to another network.

This is my first MTN contract phone and it is not starting of well.
Add a new Mtn Report
Inappropriate report? Back
SUPPLIER'S RESPONSE Mtn Time and Date 13:31:23 | Tue 17 Dec 13
Hello ELLEO,

Thank you for posting.

Please accept our apologies for a delayed response and for any inconvenience caused.

Our records show that the application was approved and the contract is pending activation.

Regards,
Nomonde.
REQ:3044998


Company: Mtn
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Mtn
Waiting for my online contract phone

Vodacom
2 weeks/no response about online application

8ta / Telkom Mobile
No Feed back no, response

8ta / Telkom Mobile
No service Delivery

Cell C
Contract Approved Yet No delivery of Phone

Cell C
Still waiting for my cellphone, it's been 2 months

Mtn
No Service

Cell C
Phone has not arrived after 6 weeks

Mtn
Taking forever to activate contract

Cell C
No Delivery!