Vodacom
LANGUAGE IN XHOSA

Telecommunications

I purchased airtime on Saturday, 4 January 2014.

I made 2 phonecalls that day, and when I tried to make the 3rd call, all my airtime was gone!!!

My problem is as follows:
1. Tried calling the customer care line - I inadvertently pressed the wrong number to be assisted in the language that I want - pressed number 3 for Xhosa... I am trying to get through to customer care, but the language is still in Xhosa - WHAT THE IS GOING ON???

2. How the heck can my airtime be gone this quickly???

Can someone please call me???


Company: Vodacom
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Nu Metro
Service that requires attention

Jet
RUDE, DISRESPECTFUL STAFF

Vodacom
UNACCEPTABLE

Pick 'n Pay
Stinking Service

Mtn
Sim Swap

Vodacom
Deleting my number and talking over R900 airtime

Sanlam
Dont invest via Sanlam Collective Investments

City Of Johannesburg Municipality
Government staff giving bad services to community

Mira Networks
Mira networks took my airtime of about R1000.00

Game
Bad attitude and unprofessional/poor service