Mtn
Billing of account

I had my contract renewed and was put on incorrect contract, by branch. Got incorrect statement for open acc iinstead of top up. Tried since 11/12/2013 to get this account sorted out and credited. Got several refs - 3080254 7488163 107396691 3060379 107625773.Still not sorted out and billing of nearly R 3000.00 instead of R149.00. Promised it will be sorted out, but accounts tells me they're waiting for branch and branch waiting for AM etc etc etc. Its costing me additional bank fees which I now have to pay and matter still not resolved at MTN. This is by far some of the worst service I've ever had to encounter. Up to date - Nearly a month later and still not resolved. So utterly frustrated.

Company: Mtn
Country: South Africa
City: Randfontein

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