Autopage
INCORRECT BILLING NOT SORTED & PMT DEMANDED

Gosh, can no one at Autopage Headoffice sort out my account still? I have been promised a REFUND since August 2013 for incorrect billing. Still no refund after many calls, faxes & even a previous hello peter complaint. The refund amount R188.10 appears as a payment on my statement. My subscription amount is R154.98. My account should still be in a credit balance since they DO NOT want to pay out the R188.10! Lerato at head office says that I owe R80.88 by 15-10-2013 and slammed the phone down when I tried to explain the situation to her for the 100th time. When will my account be sorted out? I DO NOT OWE AUTOPAGE R80.88. MY ACCOUNT SHOULD BE IN A CREDIT BALANCE OF 33.12. IS THERE ANYONE THAT UNDERSTANDS THAT? I have been promised by SIPHOSO at client liason 09-09-2013 that I will be refunded. Nothing & now Autopage insists that I pay R80.88. PLEASE GET MY ACCOUNT BILLING CORRECT. This is going on since 01-08-2013. Very frustrated and very disappointed at AUTOPAGE.

Company: Autopage
Country: South Africa
City: Head office

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