Vodacom
VIOLATION of National Credit Act

I went to Europe for business in June 2013. I am aware of the phenomenally high roaming charges & reserved myself to a handful of connections at extremely short intervals. Regardless of the fact that I barely had any form of connectivity (discounted affiliated signal or any other for that matter) during these intervals (less than 4% of the time), I still got an account for R13224.45 - due July 2013. Upon querying, VC just shrugged, advised that it was verified (without being able to tell me or prove what I used it on) and that I had to pay or else. So I approached my bank & was forced to incur more debt (which they miraculously approved) in order to pay VC. That July account was a tad less than my entire monthly salary at that stage. I recently read up on the Credit Act. I also learned that I have no credit limit on my account, which VC legally must incorporate. The National Credit Act furthermore deems a credit agreement reckless if the credit provider, despite a credit assessment proving over-indebtedness of the consumer, still grants credit. Which is what VC (or their lack of credit limit) did.

This constitutes to criminal charges. I want alleviation and I want feedback please.

Company: Vodacom
Country: South Africa
City: South Africa

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