Vodacom
I only have one contract with vodacom

Telecommunications

Last month if not 2 months back, I received a call from a lady who claimed to work for vodacom. She offered me a mac book and I told her that I'll first have to go to the shops and view it first since I didn't know it. She asked me to give her my details but I refused. She continued to nag me for the whole week and I explained that I hadn't gone to the shops yet to see if I like the mac book. She then asked me to give her my details and told me that giving out my details didn't mean I'm taking the package, she needed them just in case I may be interested then it'd be easier for her to make an order fast. Yesterday at 01h15 I received an sms saying a mymeg promo had been activated on my account. I don't have any other account with vodacom, I only have one account which is 0724626592.i explained to the call centre agent and she said she can't cancel the contract or block the number, I must contact elitemobile. I logged in my vodacom account and I discovered that indeed there is another contract in my name. This morning ram courier came to my place to deliver a vodacom parcel and I told them to return it. The number I'm querying is 072 110 6509 . I want it blocked &contract cancelled


Company: Vodacom
Country: South Africa
City: Cancellations call centre
  <     >  

RELATED COMPLAINTS

Elite Mobile
She misrepresented herself and misled me

Vodacom
Addition of contract lines to account

Vodacom
Ad treatment by vodacom for black listing me

Vodacom
AND VODACOM DON'T WANT TO HELP

Vodacom
Impossible to pay my top up into a bank

Vodacom
ILLEGAL ACCOUNT IN MY NAME!!!

Vodacom
BILL BUT NO HELP

Vodacom
Vodacom Thieving Affiliates

Vodacom
Premature contract cancellation fee