Elite Mobile
She misrepresented herself and misled me

Last month if not 2 months back, I received a call from a lady who claimed to work for vodacom. She offered me a mac book and I told her that I'll first have to go to the shops since I didn't know what a mac book was. She nagged me the whole week and I explained to her that I hadn't gone to the shops yet. She then asked me to give her my details and told me that giving out my details didn't mean I'm taking the package, she needed them just in case I may like the mac book and it'll be easier for her to make an order fast. Yesterday at 01h15 in the morning, I received an sms saying a mymeg blah blah blah has been activated in my name. I contacted vodacom and they said it was elitemobile's fault. I want you to listen to our conversation since you claim that your calls are recorded and tell me if I approved the contract. This morning ram courier came to my place to deliver a vodacom parcel and I told them to return it because I already have a contract with vodacom and I don't need a second one. I want that contact cancelled immediately. I remember I asked the call centre agent to send me the call reference number but she didn't. She clearly needs a recourse or induction course.

Company: Elite Mobile
Country: South Africa
City: Call centre

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