Elite Mobile
Sales Person Extremely Rude

A sales or marketing person (woman) called me on Thursday 12 December, saying she had something to offer, so I let her tell me about it. When she asked me whether I was on contract or prepaid, I was wary because usually Vodacom staff would know that. So as a precaution to a, I asked her what she was calling in connection with. She then said told me about a Top Up 75 deal (or something like that) and that I would get a certain amount of airtime a month for R69. I then told her that I wasn't interested, and she said "well, then you obviously aren't interested in getting airtime", which I thought was a bit rude. So I told her that I was on contract anyway, to which she began arguing with me about whether or not I told her that. She said that I had told her I was on prepaid and wasted her time. I tried to tell her that I had not said that, but she would not listen to me. I mentioned that the calls are recorded and she scoffed at me. She told me she was sending me an sms anyway, to which I said no, I did not want it. She then said, "It's doesn't matter, you're not the only vodacom customer in the world" and hung up. It was extremely rude and unnecessary.

Company: Elite Mobile
Country: South Africa
City: Cape Town

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