Vodacom
BB Biz non-active/Data bundle purchase

Worst service ever!!!

This is the 3rd time that i had to activate my Black Berry Biz for my Q10.
My bbm works for about 3 months then it just cuts-off. When i phone the customer care line they say that this service was never activated??? I have a contract which states that i have unlimited bbm??? So why is my bbm un-activated every now and then??? and then to top it off - i have to wait almost 24 hours for my bbm to be re-activated every time???

And also, i was trying to buy a data bundle - within a couple of hours R 220.00 airtime was gone!!! and still no data bundle. I tried about 7 times to buy a bundle but i kept on getting the message that an error occured???

This is not the first time that this have happened.

I am sick and tired of the lack of service from Vodacom.

Company: Vodacom
Country: South Africa
City: South Africa

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