Mtn
Trying to get an upgrade for the last two weeks

Telecommunications

We've been trying to get a handset upgrade / contract renewal for the past two weeks through MTN Business - Commerce Square. The responses are slow, and non-responsive and the agent is not available on a direct line to try and get this resolved. Here is a response to one of the complaints: "Your complaint has been forwarded to MTN. MTN has been asked to contact you by Tuesday, 14th January 2014 . If they don't we will contact you."


Company: Mtn
Country: South Africa
City: MTNSP - Commerce Square
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